The allure of exhaustion is baffling. I’ve lost count of the number of corporations I’ve worked with that positively boast about the number of all-nighters they pull. Investment banking may not be the absolute worst, but it’s up there, full of pride when they describe their requirement to work three weekends out of five.
Client service, they say, just demands it. But I wonder how thrilled their clients would be if they knew how brain-dead the service they receive often is.
Pulling all-nighters makes you feel macho, but it compounds errors!
From the book, Willful Blindness by Margaret Heffernan